Ivan Pavlov has extensive experience across IT operations, service delivery, vendor management, and business partner ecosystem development, having progressed through roles such as Support Agent, Team Leader, Service Delivery Manager, and Manager Software Deployment & Migration. He is currently focused on building and strengthening a global business partner ecosystem at IBM, with responsibility for vendor selection, relationship management, pricing negotiations, and ensuring the right skills are available to support business needs. Throughout his career, he has worked I coordination with Procurement, Finance, sales, and technical teams to improve efficiency, optimize costs, and drive customer-centric outcomes.
He is passionate about creating strong partnerships, improving processes, and delivering business value through collaboration, leadership, and continuous improvement.