Smart people alone won’t guarantee impactful results. As leaders, you have a critical role in creating the conditions that empower your team. Do it well, and they will explore and extract value from the most important opportunities. In this session, Colin covers what he’s observed across industries and geographies on how leaders empower the best teams to innovate. He’ll reflect on critical ingredients that turned payments into community, energy billing into business expansion, and reduced the time from please to thank you for application teams.