Vanja Baljak and Luka Gauta talked about a new application for banking clients which schedules meetings with bankers (in branch or video meetings). They shared insights on how the application works, its process flows, the added value for the bank and its customer, as well as already experienced client reactions.

Speakers:
Vanja Baljak (Head of e-branch at Zagrebačka banka (UniCredit group)
Luka Gauta (Head of Product Management at CROZ | Creative Director at CROZ Studio)